Who we are
Last updated: 01/10/2026
JMH Technologies (“we”, “us”) is a web development and digital marketing agency based in New Delhi, India. We are responsible for the personal information described in this policy.
- Address: New Delhi, India
- Email for privacy questions: info@jmhtechnologies.com
- Website: https://jmhtechnologies.com
Grievance Officer: Mr. Jalaj, reachable at info@jmhtechnologies.com. We aim to acknowledge any complaint within 72 hours and resolve it within 30 days.
What we collect
Information you give us. When you fill in our contact form, we collect your email address, your store URL, your approximate monthly revenue, your message, and a record that you agreed to this policy. If you email us, book a call or become a client, we also keep what you share in those conversations, such as your name, company details, and access you grant us to your store or ad accounts.
Information collected automatically. When you visit our site, our analytics and advertising tools collect:
- your IP address and approximate location (country or city),
- your browser, device type and operating system,
- the pages you view, how long you stay, and the site that referred you,
- whether you arrived from one of our ads, using click identifiers from Google, Meta or OpenAI,
- whether you submitted our contact form.
We do not ask for, and do not want, sensitive information such as health, financial account or government ID details.
How we use it
We use your information only for the purposes below. The legal basis column applies to visitors in the UK and EU; elsewhere we follow the same purposes under local law, including India’s Digital Personal Data Protection Act, 2023.
|
Purpose |
Information used |
|
Reply to your enquiry and prepare your audit |
Form details, emails, call notes |
|
Deliver the services you hire us for |
Contact and company details, account access you grant |
|
Understand how our site is used and improve it |
Visit and device data |
|
Measure our ads and show relevant ads to past visitors |
Visit data, ad click identifiers, form submission events |
|
Send you insights or updates by email |
Email address |
|
Keep the site secure and block spam |
IP address, form data |
|
Keep invoices and business records |
Client billing details |
We do not sell your personal information. We do not make decisions about you based solely on automated processing.
Cookies and tracking
Cookies are small files stored in your browser. We use them, and similar tracking code (“pixels”), through Google Tag Manager. If you visit from the UK, the EU or Switzerland, we only set analytics and advertising cookies after you agree. You can also block or delete cookies in your browser settings at any time.
|
Cookie |
Set by |
What it does |
Lasts about |
|
_ga, _ga_* |
Google Analytics |
Tells visits apart and counts how the site is used |
2 years |
|
_gcl_au |
Google Ads |
Links a visit to the ad that was clicked, to measure leads from ads |
90 days |
|
_fbp |
Meta (Facebook, Instagram) |
Recognises your browser to measure and target Meta ads |
90 days |
|
_fbc |
Meta (Facebook, Instagram) |
Stores the click ID when you arrive from a Meta ad |
90 days |
|
oppref |
OpenAI |
Stores the click reference when you arrive from a ChatGPT ad |
30 days |
We also use Meta’s Conversions API, which sends the same events (such as a form submission) to Meta through a server connection Meta hosts, along with your IP address and browser details, so ad results are measured accurately. It follows the same consent rules as the Meta cookies.
Who we share it with
We share personal information only with providers that help us run the site and our business, and only what each one needs.
|
Provider |
What they do for us |
Information they handle |
|
Hostinger |
Hosts our website, database and content delivery network |
Everything submitted through the site, visit logs |
|
Google (Analytics, Tag Manager, Ads) |
Site analytics, tag management, ad measurement |
Visit data, ad click identifiers, form submission events |
|
Meta Platforms |
Ad measurement and audiences on Facebook and Instagram |
Visit data, IP address, browser details, form submission events |
|
OpenAI |
Ad measurement for ads shown in ChatGPT |
Visit data, ad click reference, form submission events |
|
Klaviyo, Brevo |
Sends notification emails from our site |
Your email address and form details |
We may also share information with our professional advisers (such as accountants and lawyers), with a buyer if our business is sold, or with authorities when the law requires it. Google, Meta and OpenAI also use some of this data under their own privacy policies, which explain how they handle it.
International transfers
We are based in India, and our providers process data in India, the United States, the EU and other countries. So your information may be handled outside the country you live in.
When we transfer information from the UK or EU, we rely on the safeguards our providers offer, such as the European Commission’s Standard Contractual Clauses and the UK’s International Data Transfer Addendum, or on an adequacy decision where one exists. You can ask us for details of these safeguards.
How long we keep it
We keep information only as long as we need it for the purposes above, then delete or anonymise it.
|
Information |
How long we keep it |
|
Enquiries that don’t lead to a project |
24 months after our last contact |
|
Client project records |
For the length of the engagement, plus 24 months |
|
Invoices and billing records |
As long as Indian tax and accounting laws require |
|
Google Analytics data |
14 months |
|
Marketing email list |
Until you unsubscribe |
|
Cookies |
As listed in the cookie table above |
Your rights
Depending on where you live, you can ask us to:
- access the personal information we hold about you,
- correct information that is wrong or incomplete,
- delete your information,
- restrict or object to how we use it, including for marketing,
- give you a copy in a portable format,
- withdraw your consent at any time, without affecting what we did before you withdrew it.
To use any of these rights, email info@jmhtechnologies.com. We will reply within 30 days, and may ask you to confirm your identity first.
US visitors: we do not sell personal information. If you don’t want your visit data used for advertising, email us and we will stop.
Complaints: please contact our Grievance Officer first. You can also complain to your local data protection authority, such as the Information Commissioner’s Office in the UK, the authority in your EU country, or the Data Protection Board of India.
Security, children and changes
Security. Our site uses HTTPS, access to our systems is limited to people who need it, and we use established providers. No method of sending or storing data is completely secure, so we cannot guarantee absolute security.
Children. Our services are for businesses, and our site is not intended for anyone under 18. We do not knowingly collect information from children. If you think a child has sent us information, contact us and we will delete it.
Changes to this policy. We may update this policy when our services or the tools we use change. We will change the “Last updated” date at the top, and for significant changes we will place a notice on our site.